This product will assess your current and future needs, and deliver a solution ready for the way you want to do business. A key element of network planning is understanding your existing infrastructure from physical, logical and performance viewpoints. A formal network assessment will report on your existing local and wireless network installation, documenting current network infrastructure, protocols, topology and other key aspects - always with your future requirements and business growth plans in mind. It’s the ideal starting point for a planned expansion.

Here the focus is on keeping your network business proactively maintained to minimise downtime. We offer a range of professional services designed to assist with and support a planned migration to a new business infrastructure, including 24x7 proactive monitoring and management of the network.

Many businesses need robust monitoring to ensure security, and we’re highly experienced in this area, working with local boroughs, councils and businesses across the Country. Our monitoring solutions transform the way surveillance is accessed, controlled and stored, providing a much more flexible and powerful security solution.

Our Solutions Training Consultants are here to give you the support and training you need to get the most out of our solutions. Working alongside our service managers, the solutions training team combine excellent technical knowledge and practical experience along with a supportive and enthusiastic approach to training. Feedback from our customers, on both the calibre of our consultants and the value of the new skills they learnt, has been tremendously positive.

Throughout the project, your project manager will ensure your business interests are at the forefront of managing the project, that technical or logistical issues are addressed and that we deliver an integrated solution that is both robust and reliable.

Business Service Management is the product responsible for building and maintaining the service relationship with you - ensuring that our contractual obligations and service levels are met and that we deliver to, or exceed, your expectations. Service Management acts as the customer's ambassador.