Frequently Asked Questions
Site2you.com doesn’t charge our Turnkey 1.0 subscribers any additional fee for using a domain name. Having subscribed to our Turnkey 1.0 all inclusive service package you can choose a domain name and use it absolutely free for as long as your Turnkey 1.0 subscription lasts.
Google Checkout is an online payment processing service provided by Google, aimed at simplifying the process of paying for online purchases. Users store their credit or debit card and shipping information in their Google Account, so that they can purchase at participating stores by clicking an on-screen button. Google Checkout provides fraud protection and a unified page for tracking purchases and their status. Most widely spread credit cards supported: VISA, MasterCard, American Express, Discover.
Once your payment is made your order may go through the internal verification. The verification usually takes from 20 minutes to several hours to process. After the order is confirmed and processed, we will deliver your Turnkey 2.0 or Turnkey Facebook template in accordance to the order delivery terms or start a set up process for your Turnkey 1.0 website.
We do our best to make a process of working with a website an enjoyable experience for every Turnkey 1.0 subscriber. However, in case a customer is not satisfied with our services within the first 30-day period, we will return the money charged earlier.
We recommend canceling the subscription prior to the billing date to avoid unnecessary charges and additional issues associated with this.
If you cancel the subscription and want to keep the domain name, redirect or transfer it to your registrar, make sure to arrange such a procedure prior to the cancellation.
We may not guarantee your domain name availability after you cancel your Turnkey 1.0 subscription with us.
The overwhelming majority of our customers are genuinely honest. However, there are cases of unauthorized credit card usage. Therefore, all of our orders are subject to a manual anti-fraud check. This verification procedure is aimed at enabling secure shopping for all of our customers. The usual order confirmation procedure will last no more than 15 minutes and does involve phone verification. Hence, every customer is required to provide a contact phone number for verification purposes. Also, under some circumstances, the billing representative does have the right to postpone an order until further verification is received.
Turnkey 1.0 is a service with the monthly payments. Having subscribed for our services you will be charged just once for the website setup (in case there is one) and subsequent monthly payments automatically. Our regular customers get charged once a month. Once the Turnkey 1.0 subscription expires or cancelled, we stop charging the customer.
You purchase Turnkey 2.0 instantly without any contract or subscription fees. You may or may not extend your Turnkey CMS license after the first 12-month period, when the initial license expires.
All of our Turnkey Facebook templates are priced as marked and cover at least 1 year of hosting. You may or may not extend the license and the hosting for the second and any subsequent year.
Check our Prices page for details.