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General Business Company is one of the worlds most powerful Business Companies and Business Management Systems.
Enabling you, your staff, or your clients to create, design, maintain and manage organisation's successful operation, at lower cost, in less time, with ease. General Business Company enables you to build an active community of customers through its range of business management and relationship management tools. This section has a complete list of our business products in a certain order.
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Business Broadband
We can provide you with a quick, simple and affordable way to equip your company with the essentials needed for your day-to-day business operations. We've designed our service specifically with the middle business in mind, to provide high-speed broadband customers connections at no additional cost.
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Customer Contact Solutions
If you demand the best from your business, then our Customer Contact Solutions could be for you. This product designed to meet the modern demands of the busy organisation, provides a range of value added services to enhance the productivity and effectiveness of your business. Our solutions include management, reporting, self-service, interactive services and fully integrated business solutions.
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Audit
This product will assess your current and future needs, and deliver a solution ready for the way you want to do business. A key element of network planning is understanding your existing infrastructure from physical, logical and performance viewpoints. A formal network assessment will report on your existing local and wireless network installation, documenting current network infrastructure, protocols, topology and other key aspects - always with your future requirements and business growth plans in mind. It’s the ideal starting point for a planned expansion.
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Maintenance and Management
Here the focus is on keeping your network business proactively maintained to minimise downtime. We offer a range of professional services designed to assist with and support a planned migration to a new business infrastructure, including 24x7 proactive monitoring and management of the network.
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Monitoring
Many businesses need robust monitoring to ensure security, and we’re highly experienced in this area, working with local boroughs, councils and businesses across the Country. Our monitoring solutions transform the way surveillance is accessed, controlled and stored, providing a much more flexible and powerful security solution.
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Wholesale Line
Pre-Select and Wholesale Line are products that allow you to connect to our network and benefit from our competitive rates, while retaining your existing numbers. They enable us to bring great values and rentals even when you may not be in an area that can connect directly to our network.
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Unified Communications
With our Unified Communications product, the benefits of our customers extend even further. Instead of simply connecting products, unified communications applications are integrated within a single network infrastructure that helps organisations align their communications more closely with business processes, ensuring the right information reaches the right people through the right medium quickly and efficiently.
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Solutions training consultancy
Our Solutions Training Consultants are here to give you the support and training you need to get the most out of our solutions. Working alongside our service managers, the solutions training team combine excellent technical knowledge and practical experience along with a supportive and enthusiastic approach to training. Feedback from our customers, on both the calibre of our consultants and the value of the new skills they learnt, has been tremendously positive.
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Project Management
Throughout the project, your project manager will ensure your business interests are at the forefront of managing the project, that technical or logistical issues are addressed and that we deliver an integrated solution that is both robust and reliable.
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Service Management
Business Service Management is the product responsible for building and maintaining the service relationship with you - ensuring that our contractual obligations and service levels are met and that we deliver to, or exceed, your expectations. Service Management acts as the customer's ambassador.
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