Webmaster Support - FAQ

FAQ list

General questions:

Working with your site questions:

Q: My webmaster time balance is negative. I am on a trial and the webmaster can not proceed with the task. What should I do to get more hours?

You may subscribe to one of our Packages and get additional hours of webmaster support.
Please, review the Packages and Pricing at http://www.site2you.com/prices/
Subscribing to the Packages does not mean that you should make your site live the very moment. You may not register/point your domain name to the server, until your are done editing your website. Your clients won’t see the unfinished result while you work under a temporary URL.
Q: What is ticket system about?

Ticket system is one of our services. It’s a fast and reliable way to get in touch with our Technical Support Team and order website customization. You may use it every time you have questions or need a professional help with your website. Please visit our Help Center to find more info about our ticket system.
Q: Where is the ticket system? How do I submit a request?

If you have questions, need assistance or have personal requests regarding the editing process of your Turnkey site, just click on “Contact Webmaster” button and view your current requests or “Create a new ticket”. Once your ticket is answered by the webmaster we will send you the notification to your email address used for sign up.

Site2You Website Builder FAQ